Ok, last Tuesday was not a good day.
First, Milwaukee Tool sent me the wrong battery charger. I specifically read off the part number and the customer service guy screwed it up. To their credit, they are going to send me a call tag and return the opened item for full credit. I’m going to use this opportunity to rethink my tool situation and just buy new. I especially like the combo kits: drill, circular saw, reciprocating saw, and light.
Second issue: the DC sanitation crews can’t seem to understand: I put trash in the cart; they are supposed to empty it. Twice a week. How hard can it be?! By the time I recycle and compost, I normally don’t have much trash. Obviously, with some of my demolition, I have scrap wood and such.
Actually, the guys don’t miss my trash; they open the top and selectively take out the light-weight plastic “household” trash and leave the rest–they’re too lazy to wheel the cart to their truck!
Because this has gone on for several weeks, I decided to hold them accountable by filling out a Service Request Form every time they missed. You can either call the City to speak to an operator, or do it online. I did it online and later noticed a city employee’s posting that I had to CALL the city. What is the point of having an online request form if I then need to call?
So I called, and explained my situation, and was transferred to the sanitation department, and was then transferred again to a supervisor–all to get my trash picked up! Then the supervisor and I had a several minute discussion on what trash they can pick up! A 2×4? Yard trimmings? Having spent many years working in the solid waste industry, here’s my rule: as long as the waste is not illegal (dead animals, liquids, explosives, etc.) and won’t damage a worker’s back or the truck (huge chunks of concrete, iron beams, etc.), then whatever I put in the cart is TRASH and the city should THROW IT AWAY! Simple! Aaaargh–why does DC inflict such brain damage on something that should just go away twice per week?
I’ve even resorted to putting nice notes on my trash: “Please make sure to empty my whole trash cart every day.” Next I’ll have to put out brownies and milk.